Resolved -
This incident has been resolved.
Apr 1, 15:10 CEST
Monitoring -
Reporting, notifications and balances should now be updating for clients.
BC will continue to monitor.
Apr 1, 14:50 CEST
Identified -
Whilst payments are processing, we are aware of some delays in Reporting and Status updates showing on BC UI.
This is currently being worked on and Banking Circle are working on a fix to show the correct status and deliver reporting/notifications.
Apr 1, 14:08 CEST
Monitoring -
The issue has now been resolved and we are now processing transactions.
Banking Circle will continue to monitor this.
Apr 1, 12:27 CEST
Identified -
We are facing connectivity issues with an External Provider. They are aware of the issues.
Currently all payments will be held in a Pending Processing Status. FX is also impacted.
Our provider is working on a resolution, and we will update in due course.
Apr 1, 11:36 CEST
Update -
We are continuing to investigate this issue.
Apr 1, 11:23 CEST
Investigating -
We are investigating an issue regarding FX and Payment Processing. Payment may be showing as Pending Processing.
We will provide updates as soon as new information is available.
Apr 1, 11:14 CEST